Description:
Of course, a friendly "good morning" and a smile make your customers feel welcome shopping in your yard. But go a step further. Find out what customers are shopping for and don't be afraid to give them ideas. Telling the older gentleman how romantic it would be to take evening bike rides through the neighborhood with his wife might just cinch the sale of your old five-speeds. If you have a grandmother looking at college manuals for her teenage daughter, make her an irresistible deal on all your books about college, marriage and child rearing. Share with customers your memories associated with certain items. Tell that young mother about the first time your infant son rode in the stroller she is considering. When she hears how you felt taking him out, she will likely want to feel those warm fuzzies, too! Spending just a little time chatting with shoppers can really pay off!