I find the way children are talked to and treated during their lunch seems as if it's a military command post. I hear kids being told to "shut up and sit down." I was told by another parent that my eight-year-old got in trouble for getting up to get a napkin to wipe ice cream off her hands. Who should I go to with this problem? Some of us have already spoken to the principal about this but nothing's been done.
Talk with the school counselor. He may be able to work with the teachers and the lunchroom monitors to develop a more positive atmosphere there.
Many schools these days utilize a School Improvement Team system of government where decisions are made by a team of administrators, teachers, and parents. If this is in place at your school, ask that the cafeteria situation be discussed at the next team meeting. If you do not have a School Improvement Team, ask that the PTA board discuss the situation with the principal.